If you are remotely connected to a computer on campus, you cannot update its automatically assigned campus location.If you don't set it, no location information will be transmitted to emergency responders. If you're signed into Skype for Business both on and off campus, you will not be prompted to set your location information on the off-campus device, but you can still do so following the instructions below.If you're off campus and not connected to the VPN, Skype for Business will not prompt you to set your location, but you can still do so following the instructions below.

If you're off campus and connected to the VPN, Skype for Business will prompt you to set your location.

If you notice any problem with your location information, you can report location changes at 911 Location Change, or contact your campus Support Center.

However, location information may be somewhat less accurate or precise when connected to the wireless network than with a wired connection.

If you're on campus, your location information will update automatically, and be reported to emergency responders correctly, even if you take your device to another campus location, unless you are connected to a VPN.

How Skype for Business receives location information To be activated for the UniCom service, you need to read and agree to the IU Emergency 911 Acknowledgement Statement explaining this (IU Exchange login required). UniCom Basic users can only call other UniCom users by name, and thus cannot use UniCom to dial 911. The way Skype for Business gets your location will vary based on how you are connected see below. Therefore, you should ensure that Skype for Business has correct location information for you in case you need to use it to dial 911 however, UITS recommends using a cell phone or any available landline to call 911 if possible. If you're a faculty or staff member, you can use Skype for Business to make phone calls from remote locations as well as on campus, and these calls will use your office phone number, no matter where you are. If you still cannot identify your IT Pro, call the UITS Support Center at 81 (Bloomington) or 31 (Indianapolis).

To learn the name of your department's IT Pro, consult your supervisor, your departmental website, or IT People.

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